Frequently Asked Questions
What medical procedures can be carried out in your hospitals?
We offer a wide range of medical and surgical services, including but not limited to general surgery, gynecology, orthopedics, cardiology, plastic and aesthetic surgery, gastroenterology, and more. For a complete list of procedures, please visit our services page procedure catalog.
How can I know if I am a candidate for a medical procedure?
The first step is to schedule a virtual assessment video call with one of our specialist doctors. In this virtual session, you can discuss your medical conditions, expectations, and any questions you may have about the procedure of interest.
Are the doctors certified?
Yes, all our doctors are certified in their respective specialties. We verify and keep up-to-date all necessary documentation to ensure quality and safety in the services we provide.
What does the medical tourism package include?
Our comprehensive service includes the initial medical assessment, quotation generation, flight and accommodation booking, transportation to and from the airport or border, the medical procedure, stay in a recovery home if required, and transportation back to the airport or border.
How are privacy and confidentiality handled?
We respect and protect the privacy of our patients. All personal data and medical records are handled in strict compliance with applicable privacy laws.
What if I need emergency medical attention during my stay?
Our hospitals are equipped with complete emergency infrastructure, including intensive care units and imaging services to ensure a quick and efficient response to any emergency. Specialized doctors are available 24/7.
Can I travel with a companion?
Yes, we understand the importance of emotional support during the medical process. We facilitate logistics so that a companion can be with you during your hospital stay.
What type of accommodation can I expect during my recovery?
We work with recovery homes and hotels that meet the highest standards of comfort and cleanliness to ensure optimal recovery.
What if I have complications after returning home?
We offer virtual postoperative follow-up, and if necessary, we coordinate additional care with your local doctor to ensure your continued recovery.
Is there someone who speaks my language to assist me during my stay?
We have multilingual staff who can assist you in English and Spanish, and we can coordinate interpretation services for other languages if notified in advance.
How can I finance my treatment?
We have flexible payment options and work with various international health insurances. Additionally, we can discuss financing plans and payment methods during the initial consultation.
What makes Mexico an ideal destination for medical tourism?
In addition to the quality and affordability of medical care, Mexico offers a rich culture, beautiful landscapes, and unparalleled hospitality, creating a pleasant and relaxing recovery experience.